Here is all you need to know about booking with Good Living Asia.

Rates

Rates for accommodation in Bali are quoted in US dollars and subject to Government Tax and Service charges as listed on your invoice. All payments need to be made to the US Dollar account as detailed on the invoice OR to the Australian dollar account using the exchange rate provided on the invoice. The sender must ensure the amount is received in full, including any bank fees incurred for the transfer of currency.

Our Seasons

Booking seasons vary for each villa. Here is a guide for 2022, however we will let you know the correct pricing upon enquiry for specific villas.

Minimum Stays and Rental Rates

Minimum night’s stays are as follows:

Low Season: 3 nights
High Season: 5 nights
Peak Season: 7 nights

We may agree to a shorter stay on a case by case basis. Rental rates also vary according to the season, rental rates are subject to change without notice.

Functions and Events

Good Living Asia must approve any functions or events you plan to hold during your stay in one of our properties, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Good Living Asia and the villa management and will be priced accordingly.

Reservation & Payments

Usually a 50% rental deposit must be received by Good Living Asia to guarantee your reservation. Deposits are required no more than 3 working days after receiving the invoice. All payments should be received in full net of the total amount, including all the bank charges & fees plus the fees of the corresponding bank(s).
The exact payment terms vary between properties as they each have their own management and policies. Your invoice will outline the payment terms of the property you are reserving. The balance payment due date and the cancellation terms vary between properties. But expect to pay the balance 50% payment 30-60 days prior to check in. Below is an example only of a cancellation policy.

Cancellations

Each villa varies with their cancellation policy. Below is an example of a cancellation policy.
When the cancellation occurs more than 45 days prior to the scheduled arrival a cancellation fee of 50% of the total amount will be charged.
When the cancellation occurs within 0-45 days of the scheduled arrival, 100% of the rental amount will be charged.
If the Guest wishes to cancel a confirmed booking, written notice of cancellation must be sent to Good Living Asia. All cancellation notices received by Good Living Asia will be acknowledged in writing. It is strongly recommended that the Guest and all members of the Guest’s part purchase trip cancellation insurance.

Cancellation of a booking includes but is not limited to:

• •   Cancellation of one or more days of a booking;
• •   An amendment of a booking so that none of the dates of the booking once amended fall within the same dates that originally constituted the booking;
• •   Failure of all Guests to provide the required documentation on arrival (eg. Passports or suitable identification); and
• •   Attempt by the Guest, their party or visitors to hold an event at the Property in breach of these Terms and Conditions or breach of any rules applicable to the Guest’s chosen Property.

Booking Changes

A USD $50 administration fee will be charged by Good Living Asia for any change of booking after a reservation has been confirmed. Acceptance of any change is subject to approval by Good Living Asia and the villa manager.

Occupancy

The number of guests staying in a property cannot exceed the maximum number of guests published and/or agreed to in the booking confirmation. The maximum occupancy stated includes children. Good Living Asia reserves the right to refuse any bookings where there are more guests than the listed maximum occupancy.

Inclusions

All Villa rates are inclusive of the salaries of permanent household staff, cost of electricity, drinking water, cleaning & gardening supplies, launder of linens and towels, local taxes and basic bathroom and kitchen amenities unless otherwise stated. Please refer to each individual property for additional inclusions/exclusions such as a car or driver, personal laundry, food, beverage, telephone, internet access.

Formal Complains

We hope you don’t have any issues with your villa, but if you do need to make a formal complaint, the matter should first be taken up with the villa/hotel management. If a satisfactory solution cannot be found, the client should then report to the booking agent. No liability shall arise beyond the refund of the monies paid. Good Living Asia will not honor complaints from a client upon departure of the accommodation.

Liability

Good Living Asia does their best to represent properties they believe to be professionally managed. However guests stay at their own risk. Good Living Asia acts only as an agent for the villa owners, suppliers and/or contractors who are providing the accommodation, transport and services. Under no circumstances shall Good Living Asia be held responsible for any loss, expense, damage, claim or injury either directly or indirectly, consequential or otherwise whatsoever, however caused or incurred, whether arising in contract or otherwise in law or equity as a result of rendering of the services or accommodation. This includes any delay(s), substitution(s), rescheduling(s), or change(s) in the provision of services or land accommodation arranged by Good Living Asia or by reason military action, revolution or “acts of God”, or by any agents, employees, subcontractors, servants or third parties whatsoever supplying any of the services or accommodations herein or as substituted. No responsibility can be taken for failure of machinery, electrical fault or equipment in the villa, but the management and Good Living Asia will aim to assist the customers in the best way possible and have any such problems rectified as quickly as possible. Good Living Asia does not accept responsibility for any events that are not in their control, such as fire, severe weather, illness, injury, theft, and power disruptions. If any accommodations and/or services are substituted, Good Living Asia at all times will act in good faith and use its best efforts to substitute with accommodations and/or services comparable to those originally contracted. Good Living Asia at their sole and unfettered discretion reserve the right to refuse or discontinue service to any person(s) and/or to second any contract for accommodations or guests services.

Insurance

All guests are strongly advised to have comprehensive travel insurance, for the unlikely event of an illness, accident, loss of personal items and other travel contingencies during their travel or stay in Bali.

Regulations

All guests are required to comply with local Indonesian laws and regulations, including published COVID 19 regulations. A copy of all guests passport may be required at check-in for police registration and only registered guests can stay in the villa. This is a standard regulation imposed by local authorities. No drugs or any illegal activities are permitted on the premises. Guests must show consideration regarding noise levels and to respect the privacy of other guests and neighbors. Any cost of dealing with police or other authorities is the responsibility of the customer. By signing and/or paying the deposit for accommodation I agree on behalf of all registered guests to the above terms and conditions:

Guest/s:

Good Living Asia Representative: